Returns & Exchanges

At OpenMityRomance, we want you to feel confident and beautiful in every piece you purchase. If your selection isn't the perfect fit, we offer a seamless 30-day return and exchange policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original packaging, ensuring all labels are intact and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.