Frequently Asked Questions

Everything you need to know about your OpenMityRomance shopping experience.

What is the typical shipping time for my order?

Standard shipping usually takes 5-10 business days. We also offer express shipping options at checkout if you need your fashion pieces sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.

How do I ensure I am ordering the correct size?

Each product page includes a detailed size guide with specific measurements. We recommend comparing these to your own body measurements to find the perfect fit.

Are your materials ethically sourced?

Yes, OpenMityRomance is committed to sustainability and ethical manufacturing. We partner with suppliers who prioritize fair labor practices and high-quality, durable fabrics.

Can I track my package once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.